Lorna Jean Bolster Cork recognises the importance of client confidentiality, especially relating to the often personal and sensitive information shared when engaging a therapeutic service. We are subject to the requirements of the General Data Protection Regulation 2018 (GDPR) and the Irish Data Protection Act 2018.

We will apply appropriate protection and management of any information you share with us. The information you submit will be kept confidential and with the highest standards of security. The information you provide will be held and used in accordance with the General Data Protection Regulations (GDPR).

Any personal information provided by you will only be used for the following purposes:

Delivering therapies (including associated clinical supervision)
Booking appointments
Staff will only be allowed access to your records for these purposes.

We may also be required under law to surrender records to a legal authority. We will inform you of any such request unless forbidden by law.

Please understand it is not possible to deliver an effective therapy service if we cannot hold any client records at all.

Data Controller:

You should contact our Data Controller for all matters related to your records. The Data Controller for this clinic is Lorna Jean Bolster . She can be contacted by phone on (+353 858727417), by email at ([email protected]) or by post at (20 Laureston Crescent, Tower, Blarney Cork).

Where is the data stored?

Some records are stored online with a secure password. Client names are coded or disguised to protect identity.

Who has access to your records and why?

Lorna Jean Bolster (access to client records for delivering therapy)

We will not share your records with any commercial organization under any circumstances. We will not share any records with another therapist, GP or allied professional unless given clear permission from a client as part of the therapeutic process.

How long is data retained?

All records must be retained for a period of 7 years after the last appointment. However, all records will be destroyed at any time if you request it.

Your rights:

You can demand to see all our records on you at any time. Please allow up to 14 days for us to provide them. If you think some information is incorrect, or not needed for the above purposes, you may request we correct or remove it. Since this is an important change, please do so in writing via registered post. Where records are held on computers, in the interest of preserving data security, we reserve the right to provide printed copies instead of electronic files.

You can demand we destroy all records we hold on you. Please allow up to 14 days for us to comply. Requests for destruction of records should be sent in writing via registered post.

Website Enquiries – GDPR Statement :

Your Name , Email and phone number is used only to communicate directly with you about therapeutic services or well-being advice for which you have indicated an interest.
Under no circumstances is this information passed on or shared in anyway with any other third party or used by us for any purpose other than to communicate about well-being and mental health services. Your email is NOT added to any distribution lists .